Continental Travel Singapore suspended from travel agent business

SINGAPORE: Continental Travel Singapore has been suspended from operating as a travel agent for five months from Tuesday July 19, the Singapore Tourism Board (STB) announced.

This follows Continental Travel’s appeal against the notice of intent to suspend its travel agent license for its alleged involvement in fraudulent redemptions of SingapoRediscovers vouchers, STB said in a media advisory.

“Continental Travel Singapore has reportedly entered into refund agreements by partially refunding, in cash, the value of SingapoRediscovers voucher bookings made by certain members of the public,” the tourism board added.

In September last year, police arrested three people linked to the travel company for their alleged involvement in the fraudulent redemptions. Police investigations are ongoing, the STB said.

“The STB takes errant travel agents seriously and will not hesitate to take necessary action to protect the reputation of Singapore’s travel industry, including referring cases to the police,” he added. .

The tourist board said in September last year that Continental Travel had been removed from the voucher system.

The SingapoRediscover Vouchers program was introduced in December 2020 to support local tourism businesses hard hit by the COVID-19 pandemic. Singaporeans aged 18 and over received S$100 in vouchers, which can be used on staycations, attraction tickets and tours.

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